Class.com's Client Support site

Need remote support?

Class.com course requirements & plug-ins:

What’s required to run our courseware? Click here to find out. Need plug-ins? Click below for:

Thinking that Flash may already be installed on your computer? Click here to find out.

Important note about Flash: January 1st, 2009 content links will not work correctly without version 9.0.28.0 or above.

Click here to download, then click "Run" a utility that will help you uninstall Flash and reinstall the 9.0.47.0 version.

Click here to information on how to shut off the Flash auto update notification.

Click here after installing all plug-ins to test your system using actual course materials. (If Flash works, Shockwave should also work.)

Need other software or more info?

· Click here for PureVoice (PC's only - required for some language courses)
· Click here for Audio Recorder (Mac OS X Versions - required for some language courses)
Purevoice site for other and most recent versions http://www.qctconnect.com/products/purevoice_downloads.html

· Click here for a step-by-step guide for a student who will be working from home or from a remote location. (NOTE: PDF requires Acrobat Reader)
· Click here for a list of Frequently Asked Questions
· For required cookie settings, click for Internet Explorer, Firefox, or Safari
· Click here to view how to disable various pop-ups
· Click here to view how to disable Norton Internet Security pop-up blocking
· Click here to go to the PureVoice download site

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