Support
E-mail support@class.com or Phone 888-289-5228
Prepare your computer:
Follow the steps below to be sure your computer is prepared for viewing Class.com courses.
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Enable Cookies: Click here to ensure cookies are enabled. If your computer is blocking cookies from Class.com you will be directed to instruction on "How to enable cookies."
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Install Plugins: Click here to ensure the required plugins are installed.
Click here after installing all plug-ins to test your system using actual course materials.
For minumum computer hardware information click here.
Need remote support?
Click Here to launch Remote
Support for PCs
Click Here to launch Remote Support
for Macs
Click here for information about what IP address you are coming from.
Click here for information on how to shut off the Flash auto update notification.
Need other software or more info?
-Click here for PureVoice (PC's only - required for some language courses)
Audio Recorder files for Mac OS X Systems (required
for some language courses)
Mac OS X 10.1-10.3
Click here
Mac OS X 10.3.9
Click here
Mac OS X 10.4+
Click here
Purevoice site for other and most recent versions http://www.qctconnect.com/products/purevoice_downloads.html
-Click
here for a step-by-step guide for a student who will be working from home or
from a remote location. (NOTE: PDF requires Acrobat Reader)
-Click
here to view how to disable various pop-ups
-Click
here to view how to disable Norton Internet Security pop-up blocking
-Click
here to go to the PureVoice download site
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Internet Explorer 6+,
Firefox < 3.0,
Firefox > 3.0
Safari, (Other Browsers)